ghoulies haunted house

Privacy Policy

GDPR – COOKIE & PRIVACY POLICY 1. INTRODUCTION This privacy notice provides you with details of our GDPR, Cookies, Privacy and Terms policy on how we collect and process your personal data through your use of our website including any information that you may provide through our website when you purchase a product or service or sign up to our newsletter Scary Evil Events Ltd – Ghoulies Horror Bar & Venue is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in our GDPR, Privacy and Policy). Our Contact Details Our full details are: Scary Evil Events Ltd – Ghoulies Horror Bar & Venue Email address: overlord@ghoulieshorrorhouse.com Postal address: Scary Evil Events Ltd – Ghoulies Horror Bar & Venue – 40-46 Dale Street, Liverpool, L2 5SF If you do wish to complain about how we use your data, please contact us via email as the first point of contact and we will aim to resolve any complaints or issues that you may have resulting to how we collect and use your data, if you change your email address or contact details and would like us to update our records please email us directly. You have the option to complain directly to the Information Commissioners Office (ICO), UK Supervisory authority for any data protection issues, please visit: (www.ico.org.uk). 2. DATA THAT WE COLLECT ABOUT YOU Your personal data means any information capable of identifying as an individual. It does not include anonymised data (Anonymisation is the process of turning data into a form which does not identify individuals and where identification is not likely to take place.) We may process certain types of personal data about you as follows: • Your Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender. • Your Contact Data may include your billing address, delivery address, email address and telephone numbers. • Your Financial Data may include your bank account. • Your Transaction Data may include details about payments between us and other details of purchases made by you. • Your Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site. • Your Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses. • Your Usage Data may include information about how you use our website, products and services. Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences. We may also process aggregated data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data. Sensitive Data We do not collect any of your Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. 3. HOW WE COLLECT YOUR PERSONAL DATA We collect data about you through a variety of different methods including: Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you are: • Ordering our services; • Creating an account on our site; • Subscribing to our service or publications; • Requesting resources or marketing be sent to you; • Entering a promotion or a competition, prize draw, promotion or survey; or • Giving us feedback. Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. Please see our cookie policy below: 4. HOW WE USE YOUR PERSONAL DATA We will only use your personal data when legally permitted. The most common uses of your personal data are: • Where we need to perform the contract between us. • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. • Where we need to comply with a legal or regulatory obligation. Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us directly. Purposes for processing your personal data Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity Type of data The lawful basis for processing To register you as a new client/candidate • Identity. • Contact. Performance of a contract with you To process and deliver your order including: • Manage payments, fees and charges. • Collect and recover money owed to us. • Identity. • Contact. • Financial. • Transaction. • Marketing and Communications. • Performance of a contract with you. • Necessary for our legitimate interests to recover debts owed to us. To manage our relationship with you which will include: • Notifying you about changes to our terms or privacy policy. • Asking you to leave a review or take a survey. • Identity. • Contact. • Profile. • Marketing and Communications. • Performance of a contract with you. • Necessary to comply with a legal obligation. • Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services. To enable you to partake in a prize draw, competition or complete a survey • Identity. • Contact. • Profile. • Usage. • Marketing and Communications. • Performance of a contract with you. • Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business. To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) • Identity • Contact • Technical • The necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise • The necessary to comply with a legal obligation To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising • Identity • Contact • Profile • Usage • Marketing and Communications • Technical The necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy To use data analytics to improve our website, products/services, marketing, customer relationships and experiences • Technical • Usage Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy To make suggestions and recommendations to you about goods or services that may be of interest to you • Identity • Contact • Technical • Usage • Profile The necessary for our legitimate interests to develop our products/services and grow our business Marketing communications You will receive marketing communications from us if you have: Requested information from us or purchased goods or services from us; or if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and in each case, you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by emailing us, however, we would not be held responsible if the Third party continues to contact you. Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions. Change of purpose We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. We may process your personal data without your knowledge or consent where this is required or permitted by law. 5. DISCLOSURES OF YOUR PERSONAL DATA We may have to share your personal data with the parties set out below for the purposes set out in the table in the above paragraph: Service providers who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances. Third parties to whom we sell, transfer, or merge parts of our business or our assets. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. 6. INTERNATIONAL Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. Please email us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA. 7. DATA SECURITY We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 8. DATA RETENTION We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see below for further information. In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 9. YOUR LEGAL RIGHTS Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to: • Request access to your personal data. • Request correction of your personal data. • Request erasure of your personal data. • Object to a processing of your personal data. • Request restriction of processing your personal data. • Request transfer of your personal data. • Right to withdraw consent. • You can see more about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us directly. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 10. THIRD-PARTY LINKS This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 11. COOKIES You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy Cookie Policy As part of the EU Regulations, by Law, we have to notify you about Cookies on our website and privacy policy. This website may use cookies which are explained in the Wiki Article about cookies. Cookies We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance. The list below describes the cookies we use on this site and what we use them for. Currently, we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.) First Party Cookies These are cookies that are set by this website directly. Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at https://policies.google.com/ WordPress: Our websites runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at www.allaboutcookies.org/cookies/session-cookies-used-for.html Third Party Cookies These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by **LinkedIn, Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out or delete such information. Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below Technical Data from the following parties: Analytics providers such as Google based outside the EU; Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU. Identity and Contact data from recruitment aggregators such as Broadbean 12. Copyright Contents featured on this website belongs to Scary Evil Events Ltd – Ghoulies Horror Bar & Venue, under no circumstances should you replicate, duplicate or amend any of the materials without prior written consent. If you do share our materials, blogs, pages our Link and Logo must be present and visible on your social media share, blogs etc.…. If you agree and continue with our site please click the  home button below.   13.  TERMS & PRIVACY This policy sets out how Scary Evil Events Limited (operating as GhouliesHauntedHouse.com) protects and makes use of the information that you give us when you use this website. We take protecting your privacy seriously and, should we ask you to provide information while you are using the website, it will only be used in ways described within this policy. We may change this policy from time to time but the most recent version will always be found on this page.

What we collect

We may collect the following information:
  1. Name
  2. Contact information including email address
  3. Demographic information such as postcode, interests and preferences
  4. Information pertaining to customer enquiries

How we use this data

Collecting this data helps us to provide a better experience for all our users and enables us to improve our offering and services. Specifically, we may use data for the following reasons:
  1. Internal record keeping
  2. To improve the products and services that we provide
  3. To contact you in response to an enquiry
  4. To customise the website for you
  5. To send you promotional emails about products and offers that we think may be of interest to you
  6. To contact you for market research purposes

Cookies and how we use them

Cookies are small files placed on your computer’s hard drive that enables our website to identify your computer as you browse through the site. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. We may use cookies to analyse data in the following ways:
  1. Analyse our web traffic to improve the website structure, design, content and functions.
  2. Identify whether you are signed in to our website.
  3. Store information about your preferences in order to present you with information you will find more relevant and interesting.
  4. Recognise when you return to our website in order to show your relevant content, or provide functionality you used previously. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Controlling personal information

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
  1. Opt-in to receive marketing communications from us by email, telephone, text message or post.
  2. Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily and notify us by simply sending an email to  info@GhouliesHauntedHouse.com We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with all legislation applicable from time to time, including Data Protection and 1998 and the General Data Protection Regulation (EU/2016/679).

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with relevant legislation.

Links to other websites

Our website contains links to other websites. However, we have no control of websites outside GhouliesHauntedHouse.com. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites and read the site’s data protection and privacy policies in full. If you agree and continue with our site please click here to return to our home page.